Protection & Peace of Mind for Ecommerce Businesses
SellerBasics is a subscription-based program where members pay a $199 monthly fee to have access to a team of Amazon and Walmart Account Health Specialists and network law firms to assist them with the complexities involved in running an ecommerce business.
SellerBasics members have access to all of the benefits listed below provided by our
Account Health Specialists and our Network Law Firms:
Account Health Specialist
Membership Benefits
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Complimentary Copyright, Trademark and Counterfeit Claim Appeals*
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Complimentary Buyer Authenticity Claim Appeals
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Complimentary Expired Item Claim Appeals
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Complimentary Wrong Item Received Claim Appeals
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Complimentary Account Suspension Appeals after 1 Day of Membership**
*We are also happy to assist with violations received prior to joining SellerBasics for an additional fee.
**Pre-existing suspensions, Section 3 Reviews, or members who sign-up after receiving a 72-Hour Notice / Notice of Suspension will be billed a pre-existing fee of $5,000.
Network Law Firm
Membership Benefits
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Complimentary Quick Consults, 15-minute consultations designed to help your business thrive
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Complimentary Tax Strategy Consultations
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Complimentary Trademark, Copyright & Patent Registration Consultations
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Complimentary Prop 65 Consultations
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Discounted Rates for Infringement Allegations for Private Label Sellers
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Discounted Rates on Intellectual Property Matters (Patents, Trademarks, Copyrights)
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Discounted Hourly Rates for Complex Legal Issues Including:
- Intellectual Property Licensing
- Private Label Product Pre-Launch Legal Review
- Trademark Filing (USA, Europe and China)
- Brand Threat Letter Response
- Mergers and Acquisitions, Business Buy-Ins, Business Purchases, and Business Sales
- Arbitration and Dispute Resolution
- Estate Planning and Business Continuity Planning
- Tax Law (including sales tax, income tax, personal property tax and ad valorem tax)
- Tax Litigation and Controversy
- Amazon Strategy Consultation
- Contract Drafting, Review, and Dispute Resolution
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Business Structuring/ Company Formation Services
- Employee handbooks
- Operating Agreements
- Partnership Agreements
- Sales Agreements
FREQUENTLY ASKED QUESTIONS
Q: What if my Amazon account or product is currently suspended
A: We are happy to help! However, there is a one-time “pre-existing suspension” fee that must be collected prior to beginning work for any sellers who have received a 72-Hour Notice or Notice of Suspension prior to joining SellerBasics.
Q: Is there a limit to the number of incidents that I can get help with
A: There is no limit to the number of incidents you can get assistance with. However, you are limited to 5 open matters at a time.
Q: What is covered under my suspension coverage
A: Compare our rates to our competitors! Our suspension package includes all of the following as part of your complimentary Suspension Benefit:
- Your initial Plan of Action and revisions as necessary.
- A letter to Amazon Legal from our network of attorneys, if necessary.
- An Appeal to the CEO team
- Up to 30 minutes of telephone consultations regarding the issue.
Q: What is a QuickConsult, and are they really unlimited
A: A QuickConsult is a 15-minute call with our network attorneys on any legal topic related to running your eCommerce business. These can include calls related to employment practices, business contracts, intellectual property, avoiding suspensions, asset protection, estate planning, ownership changes, tax law questions, or other legal questions. We will spend up to 15 minutes discussing the issue with you, and advise you if a one-hour strategy call is appropriate. In the event that your issue is more complex than a QuickConsult or one-hour strategy call, we will provide you with a discounted flat-rate proposal or hourly engagement to represent you in the matter.
Q: Is the account suspension after 1 Day of membership really free?
A: Yes.
Q: What is the standard turnaround time on services?
A: Our services are triaged, so account suspensions or claims that put your account at risk for suspension are treated first for our members. Our standard turnaround time is three business days.
Q: What is the cost per month?
The cost for the SellerBasics Account Health membership is $199/month. If you have more than one Amazon account, we offer an additional store add-on discounted price of $139 per month.
Q: What is not covered under my SellerBasics Plan?
A: There are certain types of claims that are not covered under a SellerBasics plan. These include recalls, litigation, arbitration, mediation, dispute resolution, tax appeals, tax audits, complex intellectual property disputes, or business disputes. While these services are not available for a flat service fee, SellerBasics subscribers may be eligible for a discounted hourly rate with our network attorneys. Additionally, SellerBasics is not insurance, and you must use the attorney assigned by SellerBasics if you have a covered incident.
Results are not guaranteed, and past performance does not guarantee future results.
This information is not intended to create, and receipt of it does not constitute, an attorney-client relationship. Internet subscribers and online readers should not act upon this information without seeking professional counsel. Do not send us information until you speak with one of our network attorneys and obtain authorization to send that information to them.
Q: What if I have more than one Amazon Account?
A: A seller's primary account is covered under the $199/month, and is eligible for the Complimentary Suspension Benefit. Any accounts (Canada, Mexico, UK,) linked to the USA Account through the Global Selling program are also covered for discounted benefits.
If a seller has multiple accounts within a marketplace (for example, 2 Canadian, or 2 USA accounts), the additional account can be covered for a $139 per month fee per additional account. Any accounts (Canada, Mexico, UK,) linked to the additional account through the Global Selling program are also covered for discounted benefits.
Q: Does my SellerBasics membership cover Walmart accounts?
A: Yes! Our $199/month membership includes account health assistance for both Amazon and Walmart.
What is not covered under the SellerBasics Membership Plan
There are certain types of claims that are not covered under the SellerBasics Flat-Rates shown above. These include recalls, litigation, arbitration, mediation, dispute resolution, tax appeals, tax audits, complex intellectual property disputes, and/or business disputes. Additionally, SellerBasics is not insurance, and you must use the attorney assigned by SellerBasics if you have a covered incident.
Seller Basics is a subscription seller account health membership. It is not insurance, and it is not prepaid legal services.
Results are not guaranteed, and past performance does not guarantee future results. This website has been prepared by Basics Technologies LLC for informational purposes only and does not constitute legal advice. This information is not intended to create, and receipt of it does not constitute, an attorney-client relationship. Internet subscribers and online readers should not act upon this information without seeking professional counsel.
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