Numerous Amazon sellers face unexpected challenges including account suspensions which may not even be their fault. The cost of appealing these suspensions and reinstating your account can be extremely burdensome. As previous Amazon sellers, our attorneys use their experience to help identify why a suspension was issued, and carefully craft corrective action plans to minimize the risk of a suspension occurring again.

• After 1 day of membership, SellerBasics Members will receive our Standard Suspension Package at no charge*. This package includes: 
  • your initial plan of action within 3 business days;
  • up to 3 revisions of the plan of action;
  • a letter to Amazon legal from our law firm, at no extra charge should it become necessary
  • And an appeal to Jeff Bezos, at no extra charge if it becomes necessary

For SellerBasics members who receive a 72-hour Suspension Notice or are Suspended either before signing up, or on the same day that they sign up, a Pre-Existing Suspension Fee of $1,750.00 USD applies. SellerBasics reserves the right to refuse to provide the Member with the Complimentary Suspension benefit if we believe it has been obtained through fraud, misrepresentation, or other false means.  

When you run your business, you're constantly at risk of suspension by Amazon and other marketplaces. That's why SellerBasics includes unlimited complimentary account health reviews. Our team will help review your account, point out any potential problem areas, and give you tips and guidance to fix issues and avoid suspensions.

Unlimited Quick Consults allows our members to ask any question or run a concern by our seasoned attorneys who are fully equipped to provide answers and solutions. Have you received a threatening letter from a brand, law firm or brand protection agency? Do you need answers to a legal question right away? Will your LLC protect you and your loved ones from liability? Will your current estate plan protect your loved ones? SellerBasics makes it convenient and simple for entrepreneurs to receive answers to their legal questions from our experienced business attorneys.

Our experienced team is able to assist and advocate for your business should you face any product compliance issues. 

• Labeling Issues
  • If your items are not labeled for sale in the US, or whose labels do not meet the FDA requirements. For Example: You're selling in Canada, your products meet the requirements to sell in the US, but Canada has its own set of labeling requirements. They also require labels to be in both English and French.
• Safety Claims
  • A safety complaint against an ASIN can prompt Amazon to request a great deal of underlying data related to the product. Amazon private label sellers need to provide testing docs, COAs, in some cases proof of their FDA registration etc. This is usually a big list of documents, and sellers need a lot of guidance in compiling their response. 
• Keyword Compliance
  • An Amazon private label seller can suffer an ASIN takedown and is convinced that their listing is proper, but Amazon has recently changed its policy or requirement and they are now outside of it and need to make changes ASAP to get it back.

Our experienced team is able to assist and advocate for your business should you face an intellectual property claim against you.

• Counterfeit claims
• Copyright claims
  • Amazon sellers frequently run into copyright issues when they post their listings using images or descriptions that are not their own. It is crucial to know your rights and know when you are entitled to copyright protection.
• Trademark claims
  • Amazon sellers may face trademark complaints if they use a recognizable sign such as a logo or a symbol that represents another product or brand. Trademarks are a valuable asset for your eCommerce brand which is why it is imperative that you protect yourself from a trademark complaint by receiving assistance from our experienced legal team.
• Design patent claims
  • Design patents protect how a product looks, which is why it is important for Amazon sellers to ensure that they are not infringing on someone else’s design.  Our experienced network of attorneys can help defend you and your company if you have received a patent infringement complaint.